Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Job Description
Brown & Brown is seeking a
Personal Lines Account Advisor for our team in
Alpharetta, Georgia.This team is currently working in a hybrid capacity with work from home opportunities after a probationary period.WHAT YOU'LL DO:- Build, expand, and solidify relationships with customers at all levels within the company and lead appropriate resources to address the customer's needs - including risk identification and resolution of underwriting or policy issues.
- Process daily mail, faxes, and e-mails, for assigned accounts
- Answer and process all telephone requests for assigned accounts
- Enter all required data into AMS 360 and ImageRight to maintain current file data on all assigned accounts
- Gather required information for quoting a new account/new line of business
- Complete a personal risk management evaluation for customer.
- Underwrite, quote, and propose new business to customer
- Issue policies in adherence of company underwriting guidelines and Brown & Brown policies
- Review new applications, renewal requests, and endorsements for adherence to underwriting authority and guidelines as established by the company's carriers
- Maintain expiration records
- Renewal marketing, including quoting, of assigned personal lines risks
- Prepare and process binders of insurance, policies, endorsements, evidence of property insurance, auto ID cards, and cancellations as defined in the company procedure manual
- Maintain suspense or follow-up system for correspondence and all transactions
- Prepare agency billed billings and/or invoices on a timely basis
- Advice accounting of the appropriate posting of moneys received on assigned accounts
- Assist in the collection of premiums as defined in the procedure manual
- Develop and maintain working relationship with the various company underwriters
- Maintain up to date knowledge of the various carriers' rating plans and programs
- Maintain knowledge of the carrier's coverages
- Maintain favorable relationships with customers, producers, and employees
- Develop and maintain strong technical knowledge of personal lines coverages and trends
- Meet with customers as needed
- Perform clerical functions
WHAT YOU'LL NEED:- Georgia P&C License, required
- 2+ years' personal lines insurance experience, preferred
- Good technical knowledge of coverage in all personal lines insurance coverage
- Strong verbal and written English communication skills
- Strong negotiation and problem-solving skills
- Strong organization and prioritizing skills
- Ability to initiate and foster customer rapport
- Proficiency in Microsoft Office 365
- Familiarity with AMS 360 and other Vertafore products
- Experience with rating software - PL Rater
WHAT YOU'LL DO:- Excellent growth and advancement opportunities
- Competitive pay based on experience
- Paid time off
- Generous benefits package: health, dental, vision, 401(k), etc.
- Employee Stock Purchase Plan
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We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.