Account ManagerNorth Florida and South FloridaUDT is a technology enabler that helps clients in major industries evaluate, architect, provide, secure, and manage technology on the go, in the rack and in the cloud. UDT provides technical, professional, cyber security and managed services. We have openings for two full-time Account Manager positions based in Northern Florida, and South Florida with the expectation that you will come into the Miramar, FL headquarters office as needed.
Our UDT team is looking for a Public Sector Account Manager whose primary focus is to build and grow UDT's client portfolio in the education market by establishing new business relationships and enhancing existing customer base.
A successful Account Manager should be able to understand the customer challenges and map to our portfolio of offers that can help the customer be successful addressing those challenges. The ability to acquire new customers and maintain and growing existing accounts are foundational success factors for this position. It is important to be able to maintain a healthy sales pipeline supporting the quarterly achievement of sales quota.
Requirements/ Duties- Responsible for the management of the full sales cycle for each client.
- Identifies leads and generates new business opportunities for the provision of I.T. products and services solutions.
- Maintains existing client relationships, identifies existing needs, and cultivates a partnership to help grow and maximize new business opportunities.
- Manages account portfolio and establishes short-term, mid-term, and long-term opportunity management.
- Negotiates with peers, partners and customers using a win/win philosophy.
- Works in partnership with the sales support personnel to attain best pricing quotes and help close deals.
- Involves engineers in client meetings and collaborates in providing best solution for the client.
- Serves as liaison with vendor manufacturer field sales representatives and maintains solid and credible business relationships with each.
- Promotes the sale of vendor/manufacturer products and UDT's Services.
- Developing sales strategies, preparing presentations, preparing proposals and quotes, and presenting I.T. solutions to the client.
- Provides accurate and timely forecasting data and updates to quota attainment to management.
- Generally forecasting expected business deal closings 30 to 60 days out.
- Documents and manages results of won, lost or pending business.
- Handles escalations and participates directly in complex sales situations to negotiate and/or resolve disputes to ensure customer satisfaction.
- Participates in meetings and solutions discussions as needed.
- Assists the Finance Department with collections matters.
- Enters opportunities in systems as needed.
- Engages senior leaders in sales opportunities to help close deals as needed.
- Continuously researches and stays abreast of technology trends to ensure that UDT's competitive advantage goals are met.
- Responds daily to phone calls and emails in a professional and timely manner.
- Performs other duties as assigned.
Qualifications:- Bachelor's degree or equivalent plus at least 3 years of sales experience in related industry.
- Experience in selling I.T. solutions, with an excellent understanding of relating the technology's value to a customer's business needs.
Required Knowledge, Skills, & Abilities- Excellent verbal and written communications skills are required.
- Must have the ability to influence individuals to obtain maximum results.
- Technically savvy and moderate understanding of product knowledge of I.T. hardware, software, and solutions.
- Ability to develop reports, recommendations, proposals, presentations, and other documents.
- Excellent presentation skills.
- Proficiency in MS Office Suite.
- Ability to work in a fast-paced environment, managing multiple projects and tasks concurrently.
- Must be able to work well under pressure.
- Must have strong organizational and time management skills.
- Must be results-oriented, creative, and energetic.
- Must have a positive attitude; be self-motived, confident, and tenacious.
- Ability to work independently and as a team to solve problems.
- Must have strong work ethic and be able to meet assigned goals.
- Must be able to travel as needed.
Judgment SkillsPosition requires continuous use of independent judgment, decision making capabilities and leadership competencies to support solid business practices to sustain and grow the business. The position also requires strong knowledge of laws that affect employment practices and requires using prudent judgment when applying and enforcing decisions related to such laws, policies, and practices for proper compliance.
Freedom of Action- Able to manage the day-to-day activities with minimal supervision while obtaining appropriate assistance as required.
- Self-motivated and able to establish own priorities to meet deadlines and department objectives.
Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
What UDT offers youWe offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to the organization.
UDT's Total Rewards package includes:- Medical, dental, vision, and company paid life and disability.
- Health savings accounts and flexible savings accounts
- 401(k) plan with company match
- Paid holidays and unlimited paid time off options
- Wellness programs, pet insurance, legal insurance and more
Join us! and be part of an inclusive, energizing, and collaborative environment.UDT is an Equal Opportunity Employer who is committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Employment is contingent upon successful completion of background and pre-employment drug screen. UDT is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status.