X

Client Account Manager

X (formerly Twitter)
Full-time
Remote friendly (New York, NY)
Worldwide
$65,000 - $110,000 USD yearly
Location: New York City, NY (onsite) or Austin, TX (onsite)
Base Salary Range: $65,000 - $110,000

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X is creating a world-class team of media professionals, and seeking an experienced Account Manager to develop our business with advertisers and their agencies. 

Responsibilities  

  • Collaborating with Fortune 500 advertisers to understand their objectives, recommending best practices, and developing effective campaigns

  • Educate and consult to demonstrate how to use X’s advertising products, best practices, and how to develop effective campaigns.

  • Executing, optimizing, and analyzing advertising programs using internal tools and dashboards. 

  • Resolving campaign issues in a timely and productive manner, and identifying and implementing process improvements

  • Managing contracts and renewals, and assisting our Sales Finance organization with payables and collections

  • Providing feedback to our product and tools teams to help us scale our advertising platform

  • Mentoring new team members as our organization grow

Requirements

  • 3+ years of experience managing digital marketing programs for advertisers or their agencies

  • Demonstrated ability to create, develop, and enhance customer relationships

  • Ability to manage large customer relationships and manage through conflict, driving groups to business decision

  • Proven track record translating marketing objectives into results for advertisers. Demonstrated experience effectively optimizing marketing campaigns by analyzing performance and recommending adjustments to key performance drivers.

  • Excellent communication and presentation skills, attention to detail, and a bias for proactively resolving issues

  • Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision

  • Must have strong understanding of digital marketplace and understanding of the competitive landscape in which we operate

  • BA / BS degree or equivalent experience