About Capgemini
Capgemini is a diverse collective of more than 350,000 strategic and technological experts based across more than 50 countries, partnering with world-renowned clients to transform and manage their businesses. We are dedicated to leveraging cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of their business needs. This passion drives a powerful commitment - to unlock the true value of technology.
Over the last 18 months, we have tripled our business in Australia and New Zealand, with over 3,500 team members devoted to helping clients get the future they want. Now is the time to join our rapidly growing team who are at the forefront of finding new ways technology can help us reimagine what's possible, collecting unique career experiences with global brands and game-changing tech projects.
Let's talk about the team:
Capgemini operates across all sectors, including: Financial Services, Public Sector, Energy, Utilities, Resources, Telco & Media, Consumer Products, Retail, Engineering and Transport & Distribution. Our sector experts partner with clients on their digital transformation journeys to help them become customer-centric digital businesses, leverage IoT & the flexibility & scalability of the cloud, machine learning and edge computing and identifying, developing and implementing new business models, whilst always prioritising cybersecurity. We help to control and reduce costs, and demonstrate value to customers and regulators. From strategic consulting to implementation, IT and engineering delivery and support, our services are designed to help customers stay ahead of a dynamic market. Whether it's identifying new opportunities for increasing revenue; implementing a new business process and solution for an operational system, building and operating a digital supply chain or improving customer experience, Capgemini can help achieve strategic objectives.
We are currently looking for an Account Executive in our Consumer Products, Retail, Distribution, Manufacturing, Automation and Life Sciences (CPRD+MALS) sector to be based in Melbourne or Sydney. The role has $multi-million budget accountability and relationship management responsibility for strategic accounts in the Healthcare & Life Sciences portfolio.
Let's talk about the role and responsibilities:
- Perform CXO level and senior stakeholder relationship management for large, strategic accounts
- Develop account plans in collaboration with our service lines, clients, and the CPRD+MALS sector team
- Identify opportunities for growth in the accounts and local market, promote our differentiating value propositions
- Perform ongoing account planning and management, forecasting of revenue and sales pipeline
- Coordinate proposal creation, presentation and commercial negotiations
- Look after our delivery and service performance with a clear focus on customer satisfaction and delivered outcomes
- Perform Commercial and contractual management of the accounts
- Coordinate with Account and delivery teams in India
- Achieve and exceed targets for revenue, bookings, margins and receivables
Let's talk about your qualifications and experience:
- History of senior or CXO level stakeholder influence and relationship management or aspiration to operate at the ‘C-Level'
- Experience of working in a global, geographically dispersed operating model
- Large, complex, enterprise account management experience of ‘multi-tower', cross-functional, consulting services solutions
- Delivery, service delivery management or customer success experience providing consulting services, application services, technology & engineering services or other managed services (AMS, BPO, Infrastructure)
- Strong customer feedback reflected in NPS scores or equivalent
- Sales Leadership, New Business Development / BDE / Key Account Management experience
- Demonstrable track record of over-achievement against variable commission / bonus targets, gateways & kickers
- Passion and hunger for contemporary, innovative, customer-centric, consultative, solution-sales
- ‘Farmer' who develops new business through exceeding expectations and delivering excellence
- Consumer Products, Retail, Manufacturing, Engineering, Transport & Distribution (Supply Chain / logistics) industry experience advantageous
- Growth mindset and hunger to continuously learn
- Team player that enjoys collaboration in an energetic and diverse local and global team
Let's talk about what's in it for you!
We believe technology is about more than business transformation - it's also about building a more sustainable, inclusive future. This starts with our people, working with you to get the future you want. We invite everyone to bring their whole selves to work, contributing to our inclusive culture and a safe place for our people to be themselves and truly belong. Through championing our staff-led community groups, we are committed to being active allies for everyone. We also aim to build an environment where you can thrive at work and at home. We champion remote working and are in the process of making ‘truly flexible' working arrangements the day-to-day reality for our people. In addition, we strive to ensure your growth and learning experience is unique with access to leading learning platforms, external certifications, and opportunities to grow and learn the way you want. Finally, we offer opportunities to use your skills to help society address the impact of the digital and automation revolution, and we're ruthlessly focused on sustainability for our clients and our business - committing to becoming a net zero business by 2030.
Don't meet every single requirement? Studies have shown that women and people from diverse minority backgrounds are less likely to apply to jobs unless they meet every single requirement. At Capgemini, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly, we encourage you to apply and tell us what you can bring to the role.
Capgemini Australia has developed and manages, process orientated Management Systems compliant to the requirements of ISO9001, ISO27001 and ISO14001. We are committed to delivering secure solutions and services through state-of-the-art processes and continual improvement frameworks in line with industry best practices as well as contractual, statutory, and regulatory requirements.
#GetTheFutureYouWant - Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.
Please note unsolicited resumes from employment agencies or other third parties will not be considered.