About The Role
The Manager, Account Management role is critical to growing Uber Eats in Washington D.C. You will be responsible for managing and driving the success of a team of individual contributors whose core responsibilities focus on the growth and retention of our Restaurant Partner base. This is a multi-faceted role in that it requires a strong people leader who is capable of guiding the team's effort and driving key business metrics, while also taking a people first approach to develop and mentor individual contributors across the Post Sale organization. Bonus points for knowing the local restaurant industry!
What You'll Do
- Grow - Drive merchant revenue and value through deepening our partnerships with them, demonstrating Uber Eats tools such as marketing and product adoption, as well as new and innovative initiatives
- Connect - Engage with local restaurants and influencers to understand which brands are key for us to unlock. Staying informed on restaurant trends is key to success in this role
- Lead – Manage a team of highly skilled account managers that work to retain and grow our D.C. Restaurant Partners
- Influence – Work cross-functionally with our Sales, Product, Operations and Analytics teams to improve the Restaurant partner’s experience and achieve revenue targets
- Strategize – Work with senior leadership across the Sales and Ops org to devise and execute the overall strategy for retaining and growing our SMB restaurant partner base
- Analyze & Experiment – Develop and speak to models that evaluate the economic and strategic costs and benefits of various retention and growth initiatives programs and experiments
- Diversity, Equality & Inclusion - Contribute to a culture that is committed to growing and empowering a more inclusive and diverse team environment
Basic Qualifications
- 4+ years of experience within Account Management or Sales, 1+ years management experience
- Experience being a leader among peers, influencing cross-functional partners and setting an example for others
- An entrepreneurial approach, passion for building things, working towards a shared goal, and ownership of outcomes
- Experience working closely and communicating effectively with diverse set of stakeholders in an ever-changing, rapid growth environment
Preferred Qualifications
- Extensive track record of call/seller/am coaching, developing people and building impactful teams.
- Excellent at building and auditing Account Management processes along with analyzing and articulating problems and opportunities therein
- High EQ and natural interpersonal skills. A connector and expert communicator
- Proven track record to lead initiatives, working cross-functionally to achieve goals, and succeeding in a team environment
For Chicago, IL-based roles: The base salary range for this role is $107,000 per year - $119,000 per year.For Washington, DC-based roles: The base salary range for this role is $119,000 per year - $132,500 per year.For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.