Our client is seeking an Enterprise Account Manager (post sales)
Location: New York, NY/ Hybrid (Hybrid 3 days/week in NY)
Position Type: IT Full Time
The Role:
- Proactively own and manage a portfolio of enterprise-level accounts and become their trusted advisor and influencer
- Possess a comprehensive understanding of the solutions and connect that knowledge directly to customer ROI
- Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)
- Be an expert on the company platform, with a deep understanding of our capabilities and value
- Consult with customers on their internal processes and challenge leaders to drive change across their organization
- Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of our services.
- Partner with others within the organization to ensure successful account management and surface customer inputs back
Your Experience & Skills:
- 5+ years of B2B SaaS sales account management experience working with large, enterprise-level accounts
- Own the full sales cycle, from identifying expansion opportunities to building relationships with key stakeholders to negotiation and contracting
- Prior experience in Strategy consulting is a plus.
- Strong customer-facing and presentation skills with the ability to establish credibility with executives
- Superb written and verbal communication skills
- Positive attitude, empathy, and high energy
- BA/BS degree; or equivalent work experience
Salary Range: $100,000 - $200,000