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Job details
Global technology company operating a range of content platforms that inform, educate, entertain and inspire people across languages, cultures, and geographies is searching for a Sr. Customer Success Manager.
This Jobot Job is hosted by Joseph Calabrese
Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.
Salary $100,000 - $170,000 per year
A Bit About Us
Global technology company operating a range of content platforms that inform, educate, entertain and inspire people across languages, cultures, and geographies.
Dedicated to building global platforms of creation and interaction, has a portfolio of applications available in over 150 markets and 75 languages.
Their platforms aim to help users explore and discover the world's creativity, knowledge and moments that matter in everyday life while empowering everyone to be a creator directly from their smartphones. They are committed to building a safe, healthy and positive online environment for all our users
Why join us?
- Excellent bonus plan
- 100% Paid Medical for Employee and 80% for dependents
- Dental, Vision
- 401k
- Pre-IPO Options
- Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans.
- In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care
- 10 paid holidays per year + 17 days of Paid Personal Time Off(PPTO)+10 paid sick days per year
Job Details
You will be part of a world-class engineering team designing and developing an online communication and collaboration platform that helps businesses effectively and rapidly manage workflow. This platform combines a multitude of essential tools in a single platform including Messenger, Docs, Calendar, Video Conferencing, and Workplace.
Requirements
- 5+ years in a customer-facing role is preferred. Solid experience in enterprise software implementation consulting, technical architecture, or highly relatable functions.
- Ability to drive change within our customers and internally
- Highly technical and able to communicate with cross-functional teams of varying technical savviness to succeed in managing projects
- Strong interpersonal skills and experience in quickly building customer relationships
- Able to quickly learn new configuration and customization skills along with having good product sense for innovative enterprise software.
- Previous experience in a SAAS and/or technology company.
- Bachelor's degree is required
Interested in hearing more? Easy Apply now by clicking the "Apply" button.
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Click our Jobot logo and follow our LinkedIn page!