The Program Manager will lead the planning, execution, and delivery of complex programs that will help the Customer Success team deliver value, advocacy, retention, and growth across Rapid7’s customers.
This role involves leading and managing a portfolio of projects, ensuring they are completed successfully while maintaining alignment with strategic business objectives. The Program Manager will work cross-functionally with various teams, manage stakeholder expectations, mitigate risks, and ensure the timely and effective delivery of program goals.
In this role, you will own:
The skills you’ll bring include:
3-5 years of experience in program management or project management, with a focus in Customer Success
Excellent communication, negotiation, and interpersonal skills
Strong problem-solving skills and the ability to think strategically
Ability to manage multiple projects and priorities simultaneously
Experience working with cross-functional teams and diverse stakeholders
Strong analytical skills and leverage data to make strategic business decisions
We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.
About Rapid7
Rapid7 is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting-edge research–using these insights to optimize our products and arm the global security community with the latest in attacker methods. Trusted by more than 10,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what’s next.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.