We are always looking for talented individuals who are searching for an opportunity to grow with our organization. If you are that person please call our headquarters and ask for Human Resources for the correct department to submit your resume to.

Our job openings are updated frequently, so if you don’t see what you’re looking for, check back often.

The Calmark Group is one of the largest, full-service, single-site direct marketing facilities in the United States. Established in 1961, we have built our reputation on trust and quality, earned during our more than 50 years in business. We offer comprehensive marketing solutions, including campaign strategy, innovative concept development, analytics, print coordination and mailing services to advance our clients’ direct marketing objectives.

The Calmark Group is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class.
Account Manager

The Calmark Group is seeking a full-time Account Manager to work in our Bedford Park, IL location.

This position requires you to provide superior customer service to accounts, customers, and sales representatives. You will also provide support and information to programming, production, and warehouse departments. You will be required to function in a professional manner, with a sense of urgency, and must be detailed orientated in order to increase our value as a leader in the direct mail industry.

Duties and Responsibilities:

Complete service requirements & requests from customers, and sales representatives.
Supporting assigned customer accounts and sales representatives.
Processing job estimates, enter orders based upon programming & production specifications, shipping releases, and order invoicing.
Timeliness & accuracy of information and updating information in assigned account files and the computer database.
Resolving conflicts that may arise between customer requirements and the production schedule, keeping sales and the customer informed of problems.
Create work orders and ensuring the correct raw materials & postage funds are available by the required ready date.
Communicating with customers and sales representatives, providing information from files and computer system as needed.
Managing account inventory and timely inventory releases.
Following all plant safety, sanitation and quality procedures.
Any other appropriate work assignments as required.

Requirements:

5 plus years of Customer Service experience in the direct mail or printing industry is highly desirable.
Excellent oral & written communication skills.
Extremely organized and efficient in handling workload.
Proficient in MS Word, Excel, Outlook.
Superior and proven customer service experience.
Order Entry, Order Processing, Invoicing and Inventory Management.
High School diploma or equivalent is required.

Benefits
Medical, Prescription and Dental Insurance available
401k plan available
Vacation, personal days and holidays

Please send resume to
lcosco@calmarkgroup.com or
The Calmark Group
Attn: Luke Cosco
6755 S. Sayre Avenue
Bedford Park, IL 60638

The Calmark Group

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Account Manager