National Account Sales Manager

The National Account Sales Manager will increase sales through new business development and by maintaining existing accounts. The primary responsibility of this role is to increase sales to new and existing customers, ensure customer satisfaction and retention, and create profitable results in market(s) assigned. Making a direct impact to Tech24’s growth, the National Account Sales Manager will develop and maintain a strong book of business. The ideal candidate will be highly motivated, organized, persistent, and comfortable in front of a variety of leadership levels.

Essential Job Functions:

Implement sales plan within assigned territory to increase sales of Preventative Maintenance (PM) program agreements and reactive service to target customer(s) in existing markets and new markets.
Make professional presentations to inform and sell our programs and services to prospects.
Meet sales and margin goals and objectives.
Work with local branches to renew PM program agreements.
Establish and maintain long term relationships with all levels of management to ensure high level of customer satisfaction and repeat sales.
Establish and build rapport with field service technicians.
Network with Core Business equipment dealers, Market Managers, and manufacturers’ representatives and suppliers to increase referrals.
Actively participate in business networking events and trade shows.
Join and actively participate in professional business organizations and industry specific associations.
Assist operations in the clarification and resolution of customers’ concerns regarding our services.
Professionally and consistently deliver our “brand” message.
Cold calling by phone or in person to achieve weekly, monthly, and annual activity objectives for appointments and developing qualified opportunities.
Consistently update our CRM data base records regarding customer contacts.
Present customer training presentations developed by Marketing and Training departments.
Continually expand and update customer referral portfolio.
Leading negotiations, coordinating complex decision-making process and overcoming objections to closure.
Identify equipment inventory in new markets and provide information to local management.
Develop and assist with special projects/opportunities as required.

Additional Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Knowledge/Skills and Ability

Maintain honest and ethical methods to achieve the targets and goals of the company.
Computer skills to extract and assimilate data from the computer software.
Experience with Client Relationship Management (CRM) platforms.
Computer skills to include developing Excel spreadsheets and using Microsoft Word to write letters and memos. Must have experience in presenting PowerPoint presentations.
Ability to work remotely with laptop computer and effectively communicate at all employee levels through multiple communication tools (voicemail, e-mail, cell phone). Must have strong telephone skills to professionally deal with a variety of circumstances and situations with customers, suppliers, and other daily activities.
Excellent communication skills, both verbally and written.
Able to meet deadlines and pay close attention to details.
Time Management skills with the ability manage multiple projects.
Professional demeanor and appearance.

Education, Experience and Other Requirements:

Minimum of High School Diploma.
Minimum of five years’ experience in sales and new business development, preferably within the HVAC/R and/or restaurant industry.
A valid driver’s license and an acceptable motor vehicle record. (How about this: “must possess a valid driver’s license and maintain a satisfactory driving record”?)
Experience in the restaurant industry highly preferred, but not required.

Mental Demands:

Must be able to solve problems and determine the best course of action.
Must be able to handle conflict and make effective decisions under stress.
Must be able to interact with co-workers, customers, and branch personnel in a professional manner.

Physical Demands:

Requires sitting, standing, bending and reaching.
Sitting in an automobile or at a desk for extended periods.
May require lifting up to 50 pounds.
Requires normal range of hearing and vision
Requires manual dexterity sufficient to operate computers/office equipment.
Travel 60 – 75% of your time
May need to climb ladders to work on and/or tour rooftops

Tech24:

Tech24 is your single source for commercial refrigeration, cooking, beverage and HVAC equipment repair and maintenance. At Tech24, we provide our expert technicians with extensive training and the latest technology. You can be sure that your equipment will be repaired the right way for the best possible service experience. Our licensed and insured foodservice equipment repair technicians stock and expansive inventory of replacement parts to get your equipment back up and running as quickly as possible.

Benefits Include:

Medical, vision, and dental insurance (benefits begin on the first day of the following month of hire)
Short-term disability, life insurance, and AD&D
Company paid long term disability and life insurance
Paid time off (including your birthday) and six paid company holidays
401(k) retirement savings plan with Company match and immediate vesting

Tech24

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National Sales Account Manager