Job Description

Taylor Agency is currently seeking a qualified professional to join our personal lines team as an Account Manager in our Summerville office. We are looking for a service-oriented individual interested in helping our business grow through value-based conversations and an outstanding customer experience. Each Account Manager is responsible for servicing an existing book of mainly residential and auto policies, and handling the marketing of the renewal of these policies.

Salary Range: $50000.00 - $60000.00 per year

Benefits

Health Insurance

Life Insurance

Paid Holidays

Bonus Plan

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Work From Home Day

Weekends Off

Holidays Off

401K Plan

Flexible Spending Account (FSA)

Career Development & Growth

Paid Volunteer Days

Team Building Activities

Hands On Training

Performance Bonuses

Professional Work Environment

Office Snacks & Coffee

Long Term Disability Insurance

Responsibilities

Process customer policy change requests.
Secure all Trailing Documents from customers.
Handle all incoming claim calls from customers.
Complete Evidence of Insurance requests.
Return all phone messages promptly.
Thoroughly understand and follow all underwriting, rating and compliance requirements.
Maintain knowledge of new products.
Generating insurance quotes.
Provide exceptional customer service.
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Provides on-going support to insurance clients as needed.
Educate clients on the insurance policies that best suit their needs
Provide policies to new clients and explain benefits/risks of the policy

Requirements

Proficiency to multi-task, follow-thru and follow-up.
A Property & Casualty license is preferred but will train the right individual.
Experience with AMS360 a plus.
Professional phone etiquette.
Great Customer Service Skills.
Problem-Solving Capabilities.
Works well with other employees and is a team player with a positive attitude.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Minimum education: College Degree
Strong communication skills, both oral and written.
Insurance experience a plus

Company Description

Taylor Agency is an independently owned, property and casualty insurance agency with over four decades of experience. We specialize in commercial and personal insurance. Headquartered in Charleston, SC, Taylor Agency maintains four offices in Charleston, Daniel Island, Summerville and Orangeburg. Our dedicated staff works incredibly well as a team and always puts the customer first. Apply to our team today!

Taylor Agency

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Insurance Account Manager - Personal Lines