Sr. IT Systems Engineer

Job Summary:

This position will manage IT backend systems, servers, applications, and services. The Sr. IT System Engineer is one of the primary person to manage cooperate backend systems, deploy new solutions follow Supermicro IT and Infosec’s guideline. This individual will have an in-depth knowledge of the IT environment, and business requirements, with the desired goal of reducing the amount of reactive support required. Customer satisfaction and fast resolution time are the primary objectives of the IT System Engineer.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

• Set up Server HW and install SW

• Responsible for Server Hardware/software maintenance

• Proactively find issues and provide recommendations

• Identify and troubleshoot issues

• Manage Windows servers, Linux servers, AD, DNS, DHCP, Exchange

• Manage O365 (AAD) and AD accounts/groups privilege

• Manage Hyper-V cluster, create VMs

• Manage data backup solutions

• Provide excellent support to tier1 IT support staffs including responding to and resolving requests related to backend system

Qualifications:

• Bachelor’s degree in IT related fields (Computer Science, Computer Engineering, Information Technology, etc.) preferred

• 8+ years of experience in a server/system support role preferred

• Expert in Server OS and privilege/access control

• Familiar with MS Exchange 2013~2019

• Familiar with Hyper-V and VMware, experience of HCI storage is a plus

• Have knowledge of MS LAPS and Tiers privilege, EPM, DLP, data encryption, MDM

• Ability to manage and prioritize tasks in a fast-paced environment

• Have solid understanding of Network protocols

• Experience with M365 Intune and other security related products

• Experience with SAN storage a plus

• Experience with Linux a plus

• Experience with ITIL preferred

• Have MCSE certificate is a plus

• Able to lift and carry up to 40 pounds like computers, printers, monitors, and peripherals

Salary Range

$124,000~172,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

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Sr. IT Systems Engineer