We’re looking for a personable, enthusiastic insurance account manager to help take our agency to the next level. Our ideal candidate is a motivated team player who has the ability to stay focused in a fast-paced work environment. You will manage client communications, nurture important relationships, and keep track of policy details and documentation in a secured system. This is a critical role on our team with a strong focus on client services to foster ongoing sales and renewals. We will provide industry-specific training for the right candidate who demonstrates a dedication to excellence. Sound like a job you’ll love? Apply now!Compensation:

$45,000 - $67,500 yearly

Responsibilities:
Provide helpful answers to clients on any policy or billing questions including explanation of coverage or rate changes to ensure complete understanding
Facilitate communication with clients and claims adjusters to process all documentation reporting a claim on a current policy
Record any policy updates or changes on customer accounts by tracking them in our book of business and communicating with clients to explain any updates to their coverage
Stay up to date with industry standards, current rates, coverages, insurance products, insurance policies, and carriers by regularly speaking with our industry partners so you can help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address the latest rules and policy updates

• Use a customer-focused, needs-based review process to educate customers about our insurance and financial service products

Qualifications:
Candidates should have an Associates or Bachelor’s degree, but all candidates with insurance industry experience will be considered
Candidates should be very strong communicators and problem solvers, and have great follow-up skills
Jobseekers need to have basic computer skills and have the ability to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
About Company

At Ian Minnigerode State Farm, providing a remarkable customer experience is our highest priority. Our mission is to create financial peace of mind by offering State Farm insurance and financial service products while serving the client at a level unmatched by our competition. Our vision is to be the leader in our community by providing friendly, knowledgeable, and professional advice to our clients while nurturing a lifelong relationship that is mutually beneficial.

State Farm - Ian Minnigerode Agency

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Insurance Account Manager