Rose Rocket 🚀 is a market leader in Transportation Management Software. We’re a startup going after the $700+ billion dollar trucking industry, leading the shift to SaaS while revolutionizing the way trucking companies sell, service, and innovate. We are a hyper-growth company with a “more human, less corporate” culture that is built around doing work that matters, winning as a team, and celebrating success. We’d love to hear from you if you want to build this with us.

We understand that joining a team is one of the most important decisions you make ❤️, and adding a team member is one of the most important decisions we’ll make. Through our process, we want you to get to know us and understand how you approach problems, learn, and what motivates you.

The Position:

Rose Rocket is looking for an enterprise and midmarket-focused Partner and Channel Manager to join our growing Enterprise Team. This role will be responsible for building and sustaining our channel program to ultimately deliver positive customer outcomes. The Manager will have functional and strategic responsibility for partner channel strategy and operationalization, partner relationships and outcomes, being the ‘Voice of the Partner’ within Rose Rocket driving positive and meaningful commercial and customer outcomes.

Why we’re excited about this role:

The trucking industry is a vital and important aspect of our economy. The people who make all of this happen deserve a great product that makes their days better and their businesses more efficient. We’re proud to have been serving them for the last 7 years. Heading into the next stage of our growth, our product and customer scope is getting larger and more comprehensive than ever before and the implementations more complex. We recognize that software alone won’t drive transformative change, and that partnering with best-in-class integrators, consultancies, device vendors and hyperscalers will better position us to solve our customers’ most complex problems.

Job responsibilities:

The Partner and Channel Manager will design and implement a revenue-generating channel program, identify the relevant partners that we will work with, onboard those partners, and work with those partners to achieve success for them and us in the enterprise and midmarket segments.

The Manager will review our current set of partners, and identify any existing partner-led programs that will generate revenue or opportunities for Rose Rocket in the spirit of ‘buy-from, sell-with’ that we apply to these relationships. In addition, the Manager will identify new strategic partnerships that have high potential to generate positive commercial and customer results, and manage those relationships to achieve those results. As needed, the Manager will participate in business development alongside Rose Rocket team members and partners, playing an instrumental role in deal design and being an advocate for Rose Rocket to their partner counterparts and our mutual end customers. The Manager will set and own appropriate targets for each partner, and regularly report progress against those targets. Finally the Manager will act as a ‘Voice of the Partner’ to Rose Rocket leadership when deciding go-to market strategy and tactics.

Critical to success in this role will be the candidate’s knowledge of the market, communication, collaboration skills, exceptional problem-solving and project management abilities, and the capacity to act as a trusted and integral resource to across Rose Rocket.

As this program will take time to ramp up, in the interim period the Manager will own a diminishing set of accounts and opportunities as an extended member of our Account Executive team.

Key Responsibilities:

The key responsibilities for this role include:

Support the development of the Channel Strategy: Design and build the tactics that Rose Rocket will use for delivering mutual success with partners, including offerings, programs, joint marketing, onboarding, issue escalation and resolution.
Execute on the Strategy: Actively enlist and manage partners, resulting in larger opportunities and better customer outcomes, taking feedback and modifying as-we-go. Support partners to be successful, and escalate when required. Identify and report on a set of metrics that lets Rose Rocket management gauge the success of partner initiatives.
Industry / Client Expertise and Outcomes Alignment: Develop a deep understanding of the Transportation Management Software (TMS) industry to create differentiation between us and our competitors in the minds of our partners. Identify offerings that can be packaged and taken to market by partners.
Relationship Building: Build trusted relationships with key partner stakeholders, and represent the interests of partners to internal Rose Rocket leadership.
Detailed Product/Service Knowledge: Be an expert on Rose Rocket and understand how they can be leveraged to help clients achieve desired outcomes.
Lead by Example: Be active within your team and the company - participate in meetings; volunteer to lead initiatives; escalate questions or issues to leadership; seek feedback; engage your reports, manager, or other leadership for support when needed

What you’ll need to be successful:

Experience in a fast-paced, hyper-growth SAAS organization of relevant size and scope
Existing relationships with potential and current partners, including cloud hyperscalers, systems integrators, consultancies, ELD hardware vendors and potentially other software vendors.
Ability to easily build relationships and work with executive stakeholders
Client-facing comfortability, including handling emergency/crisis situations
Strong ability to develop strategy, be agile, think critically, and coach accordingly
Project management, dashboarding, measurement, and planning skills
Familiarity with ERP and other enterprise software: Oracle, SAP, Salesforce, ServiceNow, Dynamics.

Don’t sweat it if you don’t have everything listed above. We believe in growth and curiosity. If you have some of these qualities and are excited about this opportunity, then we want to hear from you!

Perks & Benefits At Rose Rocket

🏥 A comprehensive benefits program + health care spending account

🐣 Parental leave top-up

💰 Stock option plan

💻 The latest Macbook and a sweet tech equipment combo to get you started

🏝 A total of 6 weeks of paid time off annually including starting with three weeks of vacation, summer Fridays, winter holidays and personal days!

💼 Downtown Toronto office complete with an in-house coffee shop, music room, library and a few other lifestyle perks that keep our days fun

Equal Employment Opportunity

Rose Rocket does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application or email careers@roserocket.com.

Rose Rocket

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Partner and Channel Manager, Enterprise and Midmarket