Hawaii Mainland Administrators, LLC is a privately held, national Healthcare company which provides a broad range of development, management and information services. Full time employment has career growth opportunities, life insurance, paid Holidays, PTO and many more great benefits.

Hawaii Mainland Administrators, LLC (HMA, LLC) is seeking a full time Account Manager for our Tempe, AZ location. The successful candidate will be responsible for client retention, communication and customer service to the ASO clients.

You will resolve customer questions and offer solutions to drive company revenue.

Responsibilities:

Conduct Open Enrollment Meetings
Create and update Plan Document/Amendments for review and production
Review and provide scheduled Client administrative and data reports
Assist Sales & prospecting efforts
Quarterly Client Visits
Renewal preparation
Provides day-to-day assistance for clients on urgent member claims and eligibility issues
Assist clients with reinsurance renewals
Broker Relations
Provide and present annual Administrative Service and Stop loss renewal
Coordinate Client Implementations with Implementation Team
Vendor relationships (i.e. PPO/PBM/Life/LTD carriers)
Maintain Client Records & Documentation

Qualifications:

Previous experience in sales, customer service, or other related fields
Familiarity with CRM platforms
Ability to build rapport with clients
Deadline and detail-oriented

Education:

Bachelor's degree, preferably in an industry-related course of study

Experience Required: 2 years Healthcare experience

Special Skills Required: Computer literate, excellent communication & interaction skills,

public speaking, MS Office, knowledge of self insurance market and stop loss insurance, and PPACA.

Salaried position DOE. EOE.

Hawaii Mainland Administrators LLC

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ACCOUNT MANAGER