ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Accurately forecast sales and meet annual sales goal for territory
• Represent the Company’s full line of products and services to customers
• Create, maintain, and present a Business Plan for assigned account base to Company management
• Identify and resolve specific issues related to inventory, product fulfillment, product quality, tester repair, warranty adjudication, accounts receivables and payables, and driver professionalism
• Control inventory levels by conducting physical counts, cycle counts, spot checks and reconcile inventory with electronic data storage systems. Some physical duties such as lifting batteries is required
• Ensure that all product deliveries are made in a timely and correct manner without loss of sales
• Run data reports to assess performance and identify sales/service improvement opportunities
• Work with high opportunity, non-producing customers as a priority and visit all accounts to improve performance and build effective relationships
• Promote best practices on tester usage, performance growth, customer service, product knowledge, order entry, and warranty/rotation procedures
• Ensure contractor network is aware of new initiatives and promotions
• Responsible for the safety and supervision of direct reports, Route Representatives
• Adhere to or recommend more efficient operations policies and procedures
• Other duties as assigned

CORE COMPETENCIES:

• Strong communication skills – listen, write, question, explain, and feedback
• Interpersonal skills – customer service, building relationships, and handling conflict
• Flexibility – responsive, creative, adaptable, and able to manage change
• Exceptional presentation skills – facilitate message in a professional and articulate manner
• Technical aptitude – ability to digest and break down concepts
• Ability to innovate, motivate and educate – to achieve positive results through influence, leadership, and coaching
• Strong teamwork and relationship building skills (internal and external)
• Understand basic financials (Budget, P&L, ROI, Variance, Justification)
• Report writing and data analytics (Knowledge of BigData and dashboard reporting preferred)
• Strong computer and mobile device literacy, especially Microsoft O365 (Excel, Word, PPT, and Outlook

QUALIFICATIONS:

• Bachelor’s degree in related field(s) or related experience
• 2-5 years of related account management and supervisory experience, automotive or roadside service preferred but not required
• Formal sales, presentation and/or public speaking training highly desired
• Ability to travel up to 80% (minimal overnight travel).
• Valid driver’s license and solid driving record for a minimum of five years
• DOT knowledge preferred
• Knowledge of OSHA compliance preferred

Club Assist US LLC

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