Job Description:

Account Managers at Channel Bakers are the beating hearts of our account teams. You are the glue that holds everything together as you oversee the day to day running of client accounts and ensure that all strategy is executed on time and to budget.

As a seasoned Account Manager, you will have the confidence and competence to support a range of diverse clients from new to market right through to more the more strategic complex clients/brands.

You are a strong communicator, taking the lead on day-to-day client interactions and seamlessly sharing information and data to the Account Executive and Advertising Specialists. With acute attention to detail, you oversee, and track click credits, budget pacing, customer deliverables and take any ad hoc client requests in your stride. You are a guru on all things related to Search Strategy and Demand Side Platform (DSP) and utilize this knowledge to leverage optimum campaign outputs for our clients.

As the right hand to the Account Executive, you support them with strategic client communication, quarterly business reviews, presentations and developing media plans. Supporting the Advertising Specialist, you ensure that they are set up for success with all of their daily tasks which include building & optimizing campaigns, keyword development and developing Calls to Action. You clearly and comfortably delegate both routine and important tasks and provide help and direction as required.

You are able to communicate clearly and succinctly in a variety of communication settings and styles and can get messages across that have the desired effect. You make good decisions based on a combination of analysis, wisdom, experience and judgement and are often sought out by others for advice or solutions. You enjoy working hard, are action oriented and are full of energy for things you see as challenging. You value time and know how to use it effectively to optimize your own efficiency.

Required Qualifications and Experience:
Minimum 3+ years of Marketing or Advertising account management experience in a fast moving, client facing environment
Degree in Public Relations, Marketing, Advertising, Business or Communications preferred.
Experience of Amazon Advertising and exposure to Demand Side Platform (DSP) a bonus.
Experience of working within a high performing team
Strong analytical and qualitative skills - numbers don’t scare you!
Proficient user of standard office software (MS Office etc). Intermediate or advanced excel skills are an advantage.
Proven ability to cultivate and foster new relationships and deepen existing ones
Proven track history of driving your own professional and personal development

Everyday Tasks:
Communicate regularly with clients via calls, email and in person meetings to update on campaigns and discuss campaign actions and activities.
Oversee budget pacing & management, click credits tracking, launching campaigns, optimizing rulesets and all DSP activity
Prepare reports and analyze data and insights
Carry out brand and product research
Support the Strategic Account Director or Executive with strategic client needs.
Support Advertising Specialists to ensure their tasks are completed accurately and on time.
Communicate and collaborate cross-functionally within Channel Bakers with other key stakeholders including Finance, Engineering, Creative and People & Culture.

Essential Job Functions:
The Employee is required to stand, walk, bend, uses hand to handle or feel objects, or tools, reach with hands and arms, talk and hear for extended periods of time.
This job operates in an office environment which routinely uses standard office equipment.
Frequently standing/sitting/walking up to 8 hours per day
Frequently using hands/arms up to 8 hours per day
Occasionally lifting between 5 – 50 lbs.
Occasionally climbing/crouching/crawling
Occasional exposure to fumes
Moderate noise level
Frequently viewing a computer monitor screen up to 8 hours per day

Position Details:
Classification: Non-Exempt
Office Location: Anaheim Hills, CA or Remote in US
Reports to: Account Executive
Department: Department: Client Success (Advertising)
Travel Required: Occasional overnight and day travel is required about 5 - 10% of the time.
Working Hours: 40 hours per week (Monday to Friday) with flexible working potential

Working at Channel Bakers Job:
Working at Channel Bakers is a job like no other.

Our beautiful USHQ is situated in Anaheim Hills overlooking the spectacular views of Chino Hills State Park. We take pride in our inspirational office decor and offer a fun and engaging environment to help our employees bring their best selves to work every single day. Our kitchen is stocked with snacks and refreshments to keep us hydrated and energized all day long and we regularly take time to connect and have fun together as a team. We get to work alongside some incredibly talented co-workers and partner with some of the world’s most prolific and inspirational Brands. We are a truly global organization with offices located in Seattle, the Philippines and the UK and proud to have a very diverse team of Bakers not only from the US but also Germany, France, Brazil, Scotland and Mongolia to name a few!

Our core tenet is that we exist to help people, and this is at the heart of all that we do.
We enjoy the challenge of new and unfamiliar tasks; change is our normal and we can shift gears comfortably. We love to exceed our goals, both work and personal and most importantly we are dedicated to exceeding the expectations of our clients. We value self-development, it helps us help others, better.

Job Perks:
Highly competitive medical, dental and vision insurance
Life insurance and long-term disability insurance
Access to Pet and other insurances at heavily discounted group rates
Fully vested 401K with up to 4% employer match
Flexible Working
Paid Time Off (vacation, public holidays, birthday, sick, bereavement etc.).
Paid volunteer time
Ergonomic workstations with standing/sitting desks
Regular team social events
Stocked kitchen with snacks and beverages
Access to Financial Advisor support
Access to Employee Assistance Program

Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Working at Channel Bakers

Working at Channel Bakers is a job like no other.

We take pride in our culture and our sense of community. We strive to offer a fun and engaging environment to help our Bakers bring their best and authentic selves to work daily. We regularly take time to connect and have fun together as a team. We get to work alongside some incredibly talented co-workers and partner with some of the world's most prolific and inspirational brands. We are proud to have a very diverse team of Bakers from the US, Germany, France, Brazil, Scotland, India, Taiwan, and Mongolia, just to name a few! We are a truly global organization headquartered in California with offices in Taiwan, China, the Philippines, and the UK.

Our core tenet is that we exist to help people, which is at the heart of all that we do. We enjoy the challenge of new and unfamiliar tasks; change is our normal, and we can shift gears comfortably. We love to exceed our work and personal goals, and most importantly, we are dedicated to exceeding our clients' expectations. We value self-development; it helps us help others better.

*We are an e-Verify employer*

Channel Bakers

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