US-MO-St. Louis

Job Description and Qualifications

At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.

Reimagine What’s Possible

The Engineered to Order (ETO) Inside Sales Manager will be part of a global team who sell engineered to order nitrogen or process gas membrane systems for a variety of applications into multiple industries such as oil and gas, chemicals, renewables, and agriculture. The customer base is comprised of EPCs, licensors and industrial and chemical manufacturers. The ETO Inside Sales Manager will provide sales support and manage customer databases for the ETO Systems Sales Managers. The position collaborates with and is supported by a team of process engineers, project managers, product managers, marketing managers and other commercial team members that may or may not be co-located with the incumbent.

Systems business is a strategic segment, with ~10% of direct revenue, and an additional ~10% of revenue through the Global Service and Support (GSS) segment. The ETO Inside Sales Manager will work to support the activities of the ETO Systems Sales Managers and collaborate with other Air Products sales resources for sales enablement and documentation. This role is a global support role, supporting the ETO Systems Sales Managers to acquire and retain EPC and end users for ETO Systems Process Gas and ETO Systems Nitrogen systems.
This role is the critical link between external customers and the ETO commercial organization. Air Products Membrane Solutions is part of Air Products Global Engineering, Manufacturing, Technology, and Equipment Division (GEMTE).

The ETO Inside Sales Manager role will also have development opportunities to support broader GEMTE and APCI business units as the key commercial interface in region, such as LNG, Equipment Sales and Plant Support (ESPS), Helium, and/or Generated Gases. Most importantly, this is a developmental role for transition into ETO Systems Sales Manager.

RESPONSIBILITIES:
• Assist the Systems Sales Manager with Sales of ETO Systems PGS and ETO Systems Nitrogen Projects.
• Assist the Proposal Manager in organizing offers to Customers, EPC’s and Licensors.
• Enter customer inquiries and screen them to acquire additional data and documents as required from the customer including technical data, non-disclosure agreements and compliance forms.
• Be the point of contact for new ETO customer inquiries and facilitate excellent two-way communications between Systems Sales Managers and customers.
• Manage documentation and record keeping with regards to EPC relationships, customer contracts and supply agreements.
• Interface with Product Managers and Marketing Manager as required by ETO Systems Sales Managers or Commercial Leader to ensure the ETO Commercial Playbook and customer facing ETO Sales Toolbox is current.
• Assist the ETO Systems Sales Managers in entering and maintaining data in the CRM for sales funnel and pipeline.
• Provide CRM and CRM database reporting as required by Sales Managers and Leadership. • Travel and participate in customer calls and trade shows under the guidance of leadership or ETO Systems Sales Managers.
• Assist St. Louis Production by compiling information from Sales Managers to provide monthly forecasting.
• Assist Systems Sales Managers in sales closings including sales documentation compilation and storage.
• Works with Marketing Team to help Systems Sales managers prepare for trade shows and provide valuable input to keep current all customer facing documents and materials.
• Collaborate with other sales and marketing professionals within Membrane Solutions and Air Products’ Global Engineering and Manufacturing.
• Application of technical aptitude required.
• As a part of Air Products Safety Culture candidate must help ensure that all tasks are performed safely and in compliance to achieve a goal of zero accidents.
• Support the process of continuous improvement and zero failure as the goal and vision to become the first choice among customers.

MINIMUM REQUIREMENTS AND QUALIFICATIONS
• Excellent written and oral communication skills in English.
• Proven ability to work with a global customer base.
• Degree (BA/BS Engr or Technical Degree) plus 1 to 5 years minimum of commercial experience in equipment sales. Candidates with 5+ Prior Sales or on-Site Technical Service Experience with chemical process equipment will also be considered.
• Familiarity with process gases, refineries, membrane technology, and inert generators are a plus.
• Experience with CRM or similar database for opportunity pipeline management required.
• Strong team focus and ability to work cross functionally and in a matrixed organization.
• Able to prioritize tasks and respond quickly if needed to support customer facing meetings.
• Able to learn quickly.
• Able to travel internationally up to 25% with substantial additional travel required.

We are the world’s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.

At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.

We offer a comprehensive benefits package including paid holidays and vacation, affordable medical, dental, life insurance and retirement plans. You will be eligible for benefits and also be 100% vested in your retirement benefits on your first day of employment.

We are an Equal Opportunity Employer (U.S.). You will receive consideration for employment without regard to race, color, religion, national origin, age, citizenship, gender, marital status, pregnancy, sexual orientation, gender identity and expression, disability, or veteran status.

Air Products is committed to working with and providing a reasonable accommodation to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or to submit an online application, please e-mail us at talent@airproducts.com. General application status inquiries are not answered by this mailbox rather you’ll receive an e-mail directly from our Career Center and/or the Talent Acquisition Specialist.

#INDGEM

Req No.

43373BR

Employment Status

Full Time

Organization

Global Engrg Mfg Technology & Equipment

Business Sector / Division

Membrane Admin

Region

North America

Country

United States

Air Products

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